Royal Holloway, University of London

IT Department

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If you need help with an IT issue or want to report faulty lab equipment then:

Please contact the IT Service Desk

E:
ITServiceDesk@rhul.ac.uk

W:
itservicedesk.rhul.ac.uk

T:
01784 414321

There is a phone in the Computer Centre foyer and in most PC labs – simply dial 4321

For information on more ways to get help, click here.

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DISRUPTION TO THE IT SERVICE 30/31 & Sun 1 Aug

ADVANCE NOTICE OF A DISRUPTION TO THE IT SERVICE Weekend 30/31 July & 1st August 2010 The High Voltage Infrastructure Upgrade work by Facilities Management that is scheduled to take place on Friday 30th July from 5pm until Monday 2nd August 5am will affect our IT Services. During this period the IT service should therefore be considered at risk. Over this period the Annual IT Service maintenance and upgrade work will also be carried out and this will impact most of our services on the Saturday. However we plan to keep core services running which includes email, web, file servers Updates during this period of work can be found on our IT Service Status Page at www.rhul.ac.uk/information-services/outage/ If you have any queries please contact the IT Service Desk: Email: ITServiceDesk@rhul.ac.uk Web: itservicedesk.rhul.ac.uk Telephone: 01784 414321
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